Airport security

AI Makes Traveling More Secure

Artificial intelligence technology is infiltrating the travel industry, and it’s bringing a host of new conveniences and capabilities with it, from personalized recommendations and booking to making traveling more secure.

AI’s introduction to travel stems from travelers’ desires for more convenience and greater efficiency. For example, chatbots can handle multiple basic inquiries at the same time so agents can focus on more important questions. Humans can also provide services more quickly than before because of lower call volume.

Powerful body scanners at airports can scan a person in a fraction of a second. These systems use AI to identify guns, bombs, and other potential threats and are so fast they eliminate the need for passengers to stop in a security line. Since this pitstop is the source of most airport frustration and delay, this scanner’s convenience is huge. And, since the scanners use machine learning to constantly improve, the technology will enhance security at the same time.