Cybersecurity

If Your Wi-Fi Is Terrible, Check Your Router

Bob McConnell, a retired engineer, set up a new wireless router in his home this year to get faster Internet speeds. Instead, he got the opposite, with his iPad often getting no wireless connection in his bedroom.

For days, he tinkered with the router’s settings, but couldn’t figure out a fix. “It was totally ruining my life,” said Mr. McConnell, who lives in a condominium building in Kirkland, Wash. “Things would work, and then the next morning they wouldn’t work again.”

What Mr. McConnell experienced is a situation we call “Wi-Fi headache,” and it’s an ailment that many can relate to.